Privacy Policy

1. Information We Collect

Last updated: July 2026

D&L Cleaning ("D&L Cleaning", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

We collect information you provide directly to us, such as when you submit a Free Quote request, a Contact form, or a review:

• Name, email address, and phone number
• Property address or service area
• Project details and any files or photos you choose to upload

We also collect limited information automatically, such as your preferred site language (stored in a cookie) and, only if you accept optional cookies through our cookie banner, basic analytics about how visitors use the site.

2. How We Use Your Information

We use the information you provide to:

• Respond to quote and contact requests and provide the services you ask about
• Send confirmation emails related to your request
• Improve our website and services
• Comply with legal obligations

3. Cookies

We use a small number of cookies: one to remember your preferred language, and — only with your consent, given through the cookie banner shown on your first visit — optional analytics or advertising cookies. You can change your choice at any time by clearing your browser cookies for this site and revisiting.

4. Sharing of Information

We do not sell your personal information. We may share it with service providers who help us operate the website and respond to requests (for example, our email delivery provider), and only to the extent necessary for them to perform that service. We may also disclose information if required by law.

5. Data Retention

We retain quote and contact submissions for as long as reasonably necessary to respond to your request and maintain business records, after which they may be archived or deleted.

6. Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details on our Contact page.

7. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

8. Security

We use reasonable technical and organizational measures to protect the information you share with us. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through our Contact page.